This Common Problem Is Still Everywhere 😤

We heard this from a friend recently.

New job. Account management.

Large manufacturer.

A few months in... and already drained.

Why?

Same reason we always hear.

Sales and Service don’t talk.

At all.

• No shared context.

• No united goal.

• No feedback loop.

Leadership isn’t asking employees what they see.

They’re not asking customers either.

What happens next?

⛔ Internal chaos

⛔ Customer churn

⛔ Lost revenue

⛔ Burned-out staff

This shouldn’t be normal.

But it still is.

Sales, Service, and Marketing should be besties.

Not territorial.

Not reactive.

Not siloed.

When they align:

✅ CX improves

✅ Revenue rises

✅ Feedback flows

✅ Everyone wins

We’re not reinventing the wheel here.

We’re just... reminding you to drive it forward.

And this is exactly how you can do it. 

#StayChirpy

Want to connect? Email me, Haley Carpenter, at [email protected].