🚩10 CRO Agency Red Flags (Plus 3 Yellow Flags)

Look before you leap!

My most popular infographic unveils the 10 critical warning signs that separate true conversion optimization experts from the pretenders. I’m talking about more than just pricing – discover how to spot questionable ROI promises, overblown capabilities, and other key indicators that could save you from a costly partnership mistake.

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From sus pricing to wildly inflated promises, I’m exposing the signs that should have you taking a second look. Whether you're just dipping your toes into CRO or looking to switch your current agency, this infographic’s got your back with a focus on:

  • Spotting conversion optimization pretenders 🕵️‍♀️

  • Dodging those facepalm worthy rookie mistakes 🤦‍♀️

  • Finding partners who actually know their stuff 🤩

But wait there’s more…

Did you miss last week’s edition that included my essential CRO Agency Interview Checklist? ✅ Consider it your pocket guide to expert-crafted questions that will help you identify genuine CRO talent and expertise during your vendor selection process. Winning! 🤩

TLDR The Red Flags Infographic…

Never fear! I also made a quickvid version of the infographic you can check out. She’s only 1:30 and it’ll run you through all 10 red flags, 3 yellow flags, and a bit of insight as to why I picked them.

🚩 Check it out here: 10 Red Flags When Choosing Your Next Agency [quickvid edition, 1:30] 🎬

The Essential CRO Health Assessment

Want to know how well your company is doing at Conversion Rate Optimization (CRO)?

My CRO Health Assessment is for you.

Use it as a starting point to understand gaps, opportunities, and successes.

Questions are related to knowledge, culture, resources, platforms, measurement, results, strategy, and project management.

Get a score at the end to see where you fall:

0-16: No heartbeat ☠️

17-33: Barely thumping 😖

34-49: Pretty healthy 🧡

50-59: Strong 💪

60-66: Olympic level 🥇

There is an option for in-house teams to get the results in a slide deck presentation format with all of the questions and your responses for you to have and easily share with others.

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Want me to review it on a call with you, too? Schedule a 15-minute session here.

Starting a CRO Program

In the nohacks.show podcast I chat with host Slobodan Manic about ramping up CRO programs. 🏗 I highly recommend checking out the podcast if you’re looking to learn more about online experiences. In this episode we dive into how to start a CRO program, including the following:

  • the types of businesses that are ready for this

  • essential elements needed to get set up

    data volume

  • research methodologies

  • common misconceptions

  • the role of culture in CRO

👉 Check it out on my blog or any of the below platforms: Starting a CRO Program with Haley Carpenter [25 minutes]

🎙YouTube

🎙Spotify

🎙Audacy

👉 Read the full case study here: Royal Caribbean’s CRO Journey with Chirpy [3 minute read]

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👋 Work with Me

Whenever you're ready there are 3 ways I can help you with optimizations and changing your business’ decision-making culture to make sure you’re an industry dominator:

  1. Consulting & execution for large enterprise in-house teams for lead generation or eCommerce businesses in any industry, find out if we’re a fit by scheduling a 15-minute meeting with me or learning more about it.

  2. More resources by following me on LinkedIn or visiting my website for blog posts, trainings, and a pre-test checklist.

  3. Coffee chats to talk about whatever is on your mind, email me at [email protected] or DM me on LinkedIn.